Manhattan Housekeeping
Manhattan Housekeeping
Comprehensive Home Cleaning Services At Top Quality

FAQ

1.  How are you different from other housekeeping companies in Manhattan?

At Manhattan Housekeeping, our level of service and expert cleaning is incomparable to other cleaning services.  We are a locally owned and operated family business that treats each client with excellent customer care.

2.  What kinds of housekeeping services are available?

We provide an array of housekeeping services to make your home or business tidy, fresh, and looking great.  These services include home cleaning, commercial cleaning, carpet cleaning and repair, rug cleaning and repair, post-construction cleaning, move in/move out cleaning, and furniture cleaning and repair.

3.  Can I trust your personnel with my personal possessions?

Yes.  All of our potential hires undergo a rigorous background check that looks for any past criminal record, excellent references, a solid work history, and good recommendations.  In addition, each member of our housekeeping team is bonded and insured, meaning your belongings are protected in case of an accident.

4.  What cleaning products do you use?

We clean with organic and earth-friendly products that clean as well as, or better than, traditional chemical cleaners.

5.  If I have work, can you still come to clean my home during the day?

Yes.  It sometimes happens that clients cannot be home when we arrive to clean.  Earlier arrangements can be made to drop a key off with us before the scheduled appointment, or with a neighbor who can let us into your home while you are at work.

6.  In the past I have used many cleaning services and have found it frustrating that a different person came to clean each time.  Is it possible for you to send the same housekeeper with every visit?

Yes.  This is the ideal arrangement as having the same cleaning professional each time ensures that they already know your home and personal cleaning preferences.

7.  I am not sure if a long-term cleaning agreement is right for me.  Is it still necessary to sign a cleaning contract?

No, a contract is not required.  We provide economical daily, weekly, and monthly service packages, as well as one-time cleaning visits for special occasions.

8.  Do you use your own cleaning products and equipment?

Yes.  Our service quote includes all cleaning materials and equipment needed to clean your home or office.  You simply relax and let us do the cleaning.

9.  What if I am not pleased with your cleaning work?

Your satisfaction is always our first priority.  If you are not completely satisfied with the cleaning service we provided, we can either come again to redo the cleaning at no extra charge or refund your money.
 

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Our Customers Say...

...They’re courteous, reasonably priced and very, very thorough. What more could you ask from a cleaning service?...

Henry, Midtown
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Commercial Cleaning

Our commercial office cleaning is ready to meet all of your business needs.  Call us today for a free consultation and we guarantee to get your space in top form.

Organic Cleaning

Protect the health of your family and the environment by choosing to use our environmentally-friendly cleaning service line, a safe alternative to chemically-based cleaners.

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